Privacy Policy Notice

At PrimeLine Logistic Solutions, we are committed to safeguarding and preserving your privacy when visiting our website or communicating with us electronically.

The Policy

This privacy policy notice applies to the websitewww.primelinelogistic.co.uk and is served by PrimeLine Logistic SolutionsShipment, whose registered office is Unit 7 Holly Hall Lane BD12 0QU, and governs the privacy of those who use it. This policy explains how we collect, process, handle, and protect your personal information while browsing or using this website, including your rights under UK data protection laws and the GDPR. If you do not agree with this policy, please discontinue using our website.

Policy Key Definitions

"I", "our", "us", or "we" refer to PrimeLine Logistic Solutions.

"you", "the user" refer to the person(s) using this website.

GDPR means General Data Protection Regulation.

PECR means Privacy & Electronic Communications Regulation.

ICO means Information Commissioner's Office.

Cookies mean small files stored on a user's computer or device.

Processing Your Personal Data

Under the GDPR, we control and/or process your personal data electronically using the following lawful bases:

Lawful Basis: Consent

Why we use it: Users provide consent by submitting personal information through forms on our website.

How we process it: Secure storage in encrypted databases.

Data retention: Until consent is withdrawn or no longer valid.

Sharing: With trusted transport providers involved in your shipment.

Lawful Basis: Contract

Why we use it: When you use our service, a contractual relationship is established.

How we process it: Using secure databases to manage booking and delivery records.

Data retention: As long as the contract is valid or legally required.

Sharing: With the courier/transport provider matched with your shipment request.

Lawful Basis: Legal Obligation

Why we use it: To comply with legal requirements such as those from HMRC or law enforcement.

How we process it: Securely and confidentially.

Sharing: With government authorities or law enforcement if legally required.

Your Rights Under GDPR

You have the following rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right not to be subject to automated decision-making, including profiling

Internet Cookies

Our website uses cookies to enhance your experience. Cookies may:

  • Track site usage for performance improvements
  • Keep you logged in
  • Personalize content and ads
  • Log user behavior for marketing analysis

You can manage or delete cookies via your web browser settings. Some cookies are essential and may be required for full functionality.

For details, see our Cookie Policy Page.

Data Security & Protection

We ensure that your personal information is securely stored and managed using encryption, access controls, and best-practice data handling protocols to meet GDPR requirements.

Transparent Privacy Practices

We value transparency and offer clear communication on how your data is handled, stored, and used through this policy and additional notices where applicable.

Email Marketing & Subscriptions

We may send you email updates or marketing messages if you've given consent. These messages may include:

  • Shipment updates
  • Service promotions
  • Special offers

You can unsubscribe or manage your preferences at any time by clicking the link in any marketing email.

Our email marketing system may track opens, clicks, IP addresses, and basic demographic information to improve our content and delivery performance.

On-Site & Third-Party Advertising

We may use third-party advertising services (e.g., Google Ads) that place cookies on your browser to show relevant ads based on your interests and browsing behavior.

Collection of Data for Advertising

  • Measure traffic and user behavior
  • Serve tailored ads on third-party platforms
  • Analyze campaign performance

Cross-Device Advertising

We may use hashed email data or other identifiers to display personalized ads across your devices and browsers.

Final Notes

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page and, if significant, communicated to you via email.

Last updated: 18 August 2025